At AZAÈ, every piece is made to order and carefully crafted especially for you.
As each item is created specifically for your order, we do not accept returns or exchanges for change of mind.
This approach allows us to minimise waste and maintain the quality and exclusivity of every piece we create.
Faulty or Incorrect Items
If your item arrives damaged, faulty or you receive the incorrect item, please contact us within 7 days of delivery.
Email azaeswim@gmail.com with:
- Your order number
- A description of the issue
- Clear photographs of the item
We’ll review your request as quickly as possible and, where appropriate, arrange a replacement, repair or refund in accordance with Australian Consumer Law.
Australian Consumer Law
Nothing in this policy excludes or limits your rights under Australian Consumer Law.