At AZAÈ, every piece is made to order and carefully prepared once your purchase is placed. This approach allows us to reduce waste and focus on thoughtful craftsmanship, ensuring every order receives the attention it deserves.
Processing Time
As each piece is created especially for you, please allow 2 to 7 business days for your order to be prepared before dispatch.
During collection launches, promotional periods or busy seasons, processing times may be slightly longer.
Australian Shipping
Once dispatched, estimated delivery times are:
• Standard Shipping: 2 to 8 business days
• Express Shipping: 1 to 3 business days (where available)
International Shipping
We ship worldwide.
Delivery times vary depending on your destination and local customs processing.
International customers are responsible for any customs duties, taxes or import fees charged by their country.
Order Tracking
Once your order has been dispatched, you’ll receive a confirmation email with your tracking details.
Multiple Items
If your order contains multiple made-to-order pieces, your items may be dispatched together once your complete order is ready.
Delays
While we aim to dispatch every order as quickly as possible, delivery timeframes provided by shipping carriers are estimates and cannot be guaranteed.
If your parcel is delayed or you need assistance, please contact us at azaeswim@gmail.com and we’ll be happy to help.